Terms of Use
1. Using the app
By using HiPose you agree to these terms. You may use the app for personal, lawful purposes. HiPose is intended for adults. Our Privacy Policy explains how data is handled.
2. Your photos
Your photos remain yours. You allow us and our AI providers to process the photos you upload, only to create the edits you ask for. You must have the right to use each photo, and permission from the people in it where the law requires. If a photo shows a child, you must be the child's parent or guardian.
3. Not allowed
Do not use the app to create sexual or nude images of anyone, images of a child that are sexual or harmful, deceptive images meant to harm or impersonate someone, or anything illegal. Do not attack or overload the service, or try to get credits by fraud. We may refuse requests or stop access for misuse.
4. AI results
- AI results are generated automatically. They can be inaccurate, and they can change people or backgrounds in ways you did not expect. Check a result before you use or share it.
- Results are edited images, not a record of what happened. Do not present them as genuine where that could mislead someone.
- We do not promise a particular result. A provider may decline a photo, and an option may not suit a photo.
- To report a harmful result, write to support@hipose.net.
5. Credits
- What they are: one credit pays for one AI edit job on one photo. A job can include several options you pick together. Credits are a licence to use the service. They are not money, cannot be cashed out and cannot be transferred.
- Purchased credits do not expire.
- Free credits: a new install may receive free credits, and older installs may receive daily free credits. Daily free credits do not carry over. We may change free amounts for the future. Today's free credits are used before your balance.
- Failed jobs: a credit is taken when a job starts and returned if the job fails or does not apply to the photo.
- Prices are shown by the App Store or Google Play before you buy, and may include tax as the store decides.
- Limits: to prevent abuse and control cost, we may apply a limit per device or per day, or pause AI edits for a while. The app tells you when this happens.
6. Refunds
Purchases are made through Apple or Google, and refund requests go through them under their rules. You can reach their refund pages from our Support page. If a purchase is refunded, its credits are removed, and your balance can fall below zero. You cannot make AI edits while it is negative. If a refund is reversed, the credits return. Nothing here limits rights you have under consumer law.
7. No account: keeping your balance
There is no login, so your balance is tied to a random account ID stored on your device. We try to keep it across reinstalls using the iOS Keychain or Android device backup, but neither is guaranteed. If that ID is lost, for example after you delete the app, change phones, turn off backup or reset the device, we may be unable to restore your balance automatically. Use "Restore purchases" on the purchase page. On iOS 18 or later it can find past purchases from the system. You can also enter the recovery code shown after purchase, so please save it. On iOS 16.4 to 17, if the Keychain entry is lost and you did not save the recovery code, your balance cannot be recovered.
8. Invitations
Where offered, you can invite friends with your code. The inviter receives bonus credits after the invited friend completes a first AI edit, under the rules shown in the app, which include a time limit for entering a code and a monthly limit. The friend gets no extra edits, and installing alone earns nothing. Suspicious invitations may be held for manual review, and abuse such as fake installs can cancel rewards. We may change or end the programme for the future; credits already earned are not removed unless they were obtained by abuse.
9. Changes and availability
AI edits need a connection and depend on third-party providers, so they may sometimes be unavailable. App content can be updated. We may change these terms by posting a new version. If we ever close AI edits for good, we will give notice where we reasonably can and explain what happens to remaining purchased credits.
10. Disclaimer and liability
To the extent the law allows, the app is provided "as is", and we are not liable for indirect or consequential loss. Our total liability for a claim is limited to what you paid us in the 12 months before it. Nothing here excludes liability that cannot be excluded by law.
11. App stores
These terms are between you and us, not Apple or Google. Apple and its subsidiaries are third-party beneficiaries of these terms for the iOS app, and Apple has no duty to provide maintenance or support for it. If the app fails to meet a warranty that applies, you may notify Apple for a refund of its purchase price, if any.
12. Law and contact
Singapore law applies, without removing mandatory rights in your country. Contact: support@hipose.net.